Timberline Employee Blog

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Category: Office Productivity

Posts that deal with end user software problems and ideas

Help Card

12 February, 2008 (10:36) | Office Productivity | By: admin

Most companies have a number of business they deal with that offer support.

Why not make a help card that employees can refer to with the most common and/or most important two or three numbers called? Here is an example:

savethiscard.jpg

Sharp AL-1655CS Drum Reset

22 January, 2008 (17:04) | Office Productivity, Technology | By: admin

This wasn’t our best buy. The numbers looked good before purchase but I think we could have bought something a bit more sturdy.

Anyhow, I had to search high and low to get a drum code reset and here it is

#*C* - Enter 24-07 and Start - Then reset the printer.

It is as easy as that.

Microsoft Office 2007 and Office XP Compatibility

21 January, 2008 (14:31) | Office Productivity, Technology | By: admin

If you downloaded the Microsoft Office 2007 trial and decided that your Microsoft Office XP will continue to suit you just fine than you will need to download the Microsoft Office Compatibility Pack. This provides support for reading Microsoft Office 2007 formats in Microsoft Office 2000, Microsoft Office XP, and Microsoft Office 2003.

Link 1Link 2

Kraft Disk Notcher

18 January, 2008 (14:52) | Office Productivity, Technology | By: admin

disknotch

Remember these? Long ago there was a time that we used floppy disks that were actually floppy. The 5.25 inch disks is what most households had who had computers with disk drives. The common format was a singled sided 5.25 inch 180K disk.

5.25 inch floppy disks had a hole along the side that when covered acted as a mechanical write protect when this hole was covered.  This notcher would put a hole in the flip side of the disk so the drive would think you were working with an unprotected disk when you flipped it over. In effect you now have 360K to work with on a single disk.

Floppy disk manufactures didn’t tell you that the single sided disks they were selling actually were double sided disks. These manufacturers eventually came out with the statement that the flip side often contain manufacturing errors. I had no problems on the flip sides when I used this device.

It became unnecessary to use this device once you upgraded your hardware to a double sided disk drive.

What finally made me buy a Mac

16 November, 2007 (14:04) | Computer Security, Office Productivity, Technology | By: Ben

For more than two decades I have been convinced that IBM PC clone based personal computers were the most cost effective way to compute. Fifteen years ago I operated a small local BBS on DOS and OS/2 operating systems. On that BBS we featured Fidonet messages and its accompanying Filebone freeware and shareware files.

One day I noticed a set of floppy images in my in folder. I found out that day that Linux was born. I tried it and discarded it. Almost a decade later, I now have Linux on 95% of the servers I build. The turning point for Linux was when easy CDROM based distributions started coming complete with GUI interfaces. GUI, while unnecessary for servers, is entirely necessary for self taught knowledge if only for multiple windows. Multiple windows can be opened and viewed at the same time. A help window and an application window or terminal window open at the same time can do wonders over a plain terminal or DOS window with ‘help’ or ‘man’. Sure you can swap to different screens but reading cryptic help messages and remembering after swapping screens can sometimes be problematic.

About this point I’ve used Macs for school and only very minimally for work. The online community has had a lot of OS Snobs. I never took Apple seriously, guilty of reverse snobbery. As far as I knew the added monetary cost of Mac equipment has either caused these people to be snobs because they spent too much and it had to get out of thier systems -or- they were already rich snobs. Either way, not for me at this time. Most of the applications I could find were all for purchase and expensive.

Windows from the ground up has been great as a single user multitasking operating system. It truly wasn’t good until WFW 3.11 when networking was introduced as part of the Windows package. And it truly hasn’t been great afterwords. Windows 98 is the closest thing to great that Microsoft has had since. I’m basing that in time to install, patch, load helper programs and plug-ins, and secure. Windows ME flopped. Windows XP added a lot of eye candy. Everybody likes eye candy and the Games. Windows XP does do better at the gaming experience except for Dungeon Keeper 2 which must be played on Windows 98 (I’m still looking to see if Leopard and Wine can do it.).

So lets go jump to 2004. Linux is great for file, web, and email servers. If you are not locked into vendor browsers and readers, Linux also makes for a good desktop. Windows XP is great at a user ‘experience’ but is poor on time invested on up-keep.  What is this OSX people have been talking about? Is it really built up on a Linux/Unix type foundation? It sounds interesting. Let me look up online what I can find out… Hmm still too much OS Snobbery clouding out the people who want to help.

Jump back to 2007. Vista. Before Microsoft it was singular. You could only look at one vista. Now Microsoft has pluralized Vista into too many options. The parties involved at Microsoft who pluralized Vista into more than three platforms probably work at Apple or even for somebody that Microsoft stomped upon to get to where it is at. I had a notebook with Vista on it. I returned it to the store I bought it. I have a PC with a free Vista upgrade. The upgrade is still sitting on my desk unopened. Vista has more eye candy and dashboard plug-ins than XP, but nobody can convince me of its main selling point, security. Microsoft as a business is built on upgrading, how do you convince people must upgrade unless what they have is unsecure? The face of computing has evolved since Microsoft incorporated but the business model in this arena has not. Driver support and corporate lock-in aside, ultimately for me it came down to the number of versions of Vista that turned me away. Vista caused me to to not buy a notebook, or rather Vista caused me to return the notebook I purchased. This must cost the manufacturer even more. Not only a lost sale, but a return to process.

What now? I finally need to replace some old equipment. Boot camp? What is Boot camp? This is starting to sound promising in the computing world. There is a notebook designed to run Windows XP and is being actively marketed and it is called Mac.

I picked up a MacBook Pro, upgraded to Leopard (OSX 10.5), ran the Boot Camp install, and installed XP from my own disks. All the necessary XP drivers are included on the Leopard disks. I found out later I needed the non Leopard restore disks to install iLife 08.

I’m quite happy now. Windows XP games and business apps work. My new notebook has Wireless N and bluetooth. If I install VMware Fusion, I can even run Dungeon Keeper 2. If I wanted to, I could even skip boot camp and run everything in VMware Fusion. I have found a lot of freeware ported from the same free software movements that are propelling Linux.