Shoretel 7 on Windows 2000
Did you need to run the Shoretel version 7 client on Windows 2000? Shoretel has dropped support for Windows 2000 clients while at the same time is not certifying Shoretel versions less than 7 to work with the latest necessary Microsoft server security patches. So if you to were forced to update to version 7 while you still have some Windows 2000 Workstations in use, this trick may help you out.
The Shoretel client upgrade is blocked with a message about NETWORK SERVICE not available. Simply create a user called NETWORK SERVICE and then run the client upgrade again. It worked for me on ST7 v.12.5.8107.0.
Tags: Computer Security, message, microsoft, server, Shoretel, support, windows 2000, workstation
Comments
Comment from admin
Time: August 1, 2007, 8:11 am
All but one of the 2K machines I had left were just Internet terminals with no other programs running. I didn’t have a problem with these. The one 2K machine that has other programs installed had some trouble. The programs installed are for programming Dodge Viper controlers and other specialized home brew type of programs. It appeared to be bombing at Java and I probably could have reinstalled Java to get the error I had to go away but I reinstalled the machine with XP instead.
Comment from stan
Time: December 18, 2007, 1:12 pm
I have “12.0.0.49974″, and it dies with an error message:
Message Box Title: Installer Prerequisites Incomplete
Message Box Body: The following prerequisites must be met before a successful install can occur
Message Box Text Box: The Windows 2000 Server operating system is not supported by the ShoreWare Client Installer
Windows 2000 Terminal Server, trying to install Shoreware 7.0 client.
Comment from stan
Time: December 18, 2007, 1:14 pm
Additionally;
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 12/18/2007
Time: 3:06:37 PM
User: DOMAIN\admin2
Computer: COMPUTER
Description:
Product: ShoreWare Call Manager — Installation operation failed.
Data:
0000: 7b 33 41 38 35 38 30 31 {3A85801
0008: 41 2d 35 34 43 31 2d 34 A-54C1-4
0010: 34 37 41 2d 41 32 46 42 47A-A2FB
0018: 2d 36 46 43 34 34 30 44 -6FC440D
0020: 44 45 33 35 44 7d DE35D}
Comment from stan
Time: December 18, 2007, 1:55 pm
ps (please dont most post comment, atleast under me :~) )
Incase you ever want to.. you can telnet to your Shoretel switches by:
From the server,
c:\Program Files\Shoreline Communications\ShoreWare Server\ipbxctl -telneton
telnet
username: anonymous
password: ShoreTel
Comment from Dale Hassebrock
Time: August 1, 2007, 7:15 am
I am very interested in running Call Manager 7 on W2K clients. Would love to hear how it is working for you beyond the install.